Name: Richard Walker Rating: 1 Review: Awful experience with direct line as it took constant chasing them to get a no fault car claim resolved. In the end it took a few days short of ONE YEAR. They have now offered my renewal at an increase of nearly £200 despite their awful service. Date: 4 months ago
Name: Geoff Williams Rating: 2 Review: Its almost impossible trying to get through by phone to speak to a human, you are just left holding and waiting and waiting and waiting. I want to discuss my account and can’t. the advice line does not understand anything Date: a year ago